Category Archives: Problem Solving

When Decision Making Rules Are Wrong

I had read an article a while back titled ‘Detroit forcing business to remove large “billboards” from their buildings.’ The two things I found troubling with this situation portrayed in the article were 1) the companies with these advertisements are bringing in a lot of money to the businesses, which is good for the city, but also 2) the decision to remove the signs is based on an outdated law. Read more

How Understanding “People, Process, and Technology” can Help Solve Problems

In part five of my six part series, I am going to talk about how to focus on the right solution: people, process, or technology. I personally find this topic interesting because I spent much of my career as a people leader in a technology role and I have a process engineering background. Putting these three experiences together has given me an interesting insight into applying these three topics to leadership and process improvement. Like the previous posts, let’s start with the part of my “words of wisdom email” I sent to my team and then I will reflect back on it.

Read more

Self Reflection and How to be a Dot Connector

In the third part of my six part series, I am reviewing what it means to be a “dot connector” and why I think it is foundational to leading and being a part of an effective team. As I did in my previous posts, I will first go through the part of the email I sent my team and then I will self-reflect on what I think now that it is six months later. Note, items in brackets have been generalized with specific vendor names and tools removed.

Read more

Before You Analyze Data, Understand the Context of the Problem

I had lunch the other day with a colleague who was interested in meeting to discuss more about by blog post The Middle Level Leader. We both share a passion for data in business decision-making and wanted to discuss how leadership, including middle level leaders, could better use data to drive decisions and move the business forward. We both have had similar roles in our career, although mostly different companies, so it was fun to talk about the same problems seen across organizations and across industries. One of those problems we discussed was how data is often misused or misunderstood in businesses, especially at the leadership level.

Read more

Do You Suffer from Scope or Solution Creep?

The term “scope creep” is often used in business and we all know what it is, but do we really? In my experience leading various process improvement activities or new project management initiatives, I have come across at least three different problems that are often grouped together and classified as “scope creep.” I want to discuss a different concept that I call “solution creep” as a way to rethink these distinct problems and give some insight on how your can prevent your solution from creeping.

Read more